These terms and conditions (the "Terms and Conditions") govern the use of www.techozone.com.au (the "Site"). This Site is owned and operated by techozone.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

 

Intellectual Property

All content published and made available on our Site is the property of techozone and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Accounts

When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. 2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Third Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Payments and Pricing

We accept the following payment methods on our Site:

  • VISA;
  • MasterCard;
  • American Express; and
  • PayPal. 

If we are unable to successfully process your credit card for your Order that is accepted by us, then we may cancel your Order.

All transactions are processed in Australian Dollars.

All prices displayed are in Australian Dollars (AUD) and include GST. Prices are exclusive of delivery fees.

Shipping and Delivery

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and public holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase. You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the
delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

We offer nation-wide delivery and our products are delivered by Australia Post.

Tracking information for your item will be emailed to you once it has been shipped.

Orders are processed within 1-2 business days and delivered between 1-10 business days, based on your location.

Returns & Warranty

Please contact support@techozone.com.au with your order number to return an item.

For purchases made at techozone, we exchange, or issue credit, for up to 14 days with valid proof of purchase. The items must be in their original, unopened, undamaged packaging and resalable condition. Your item must be accompanied with proof of purchase.

We recommend and advise when sending your return parcel that you use a postal tracking service to ensure safe delivery. We are not responsible for any loss or damage to parcels returned to us or for any return postage charges incurred.

After we receive your item, our team will inspect it and notify you that we have received your returned item. If your return is approved, the funds will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

A major failure is when the item:

  • has a problem that would have stopped someone from buying the item if they had known about it
  • is unsafe
  • is significantly different from the sample or description
  • doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

Where an item is damaged through misuse, accident or abnormal use, techozone will not provide a refund, exchange or repair.

Change of Mind

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless techozone and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of South Australia.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid. 

Privacy

Any personal information submitted by you to techozone is subject to and will be handled in accordance with techozone's Privacy Policy. The Privacy Policy forms part of these Terms and can be found here. You agree that, by using the Site or communicating with techozone, you have read the Privacy Policy, understood its contents and consented to its requirements.

 

For any questions or concerns about our terms and conditions, please contact us at support@techozone.com.au

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